Personalization: Where Are You?

data

My passion for data has always been to harness information into useful insights in order to improve services and delight customers, not to collect, archive, then never change business models. My personal data is stored by almost all my vendors, yet no vendor has yet stepped up to use this data (anonymously) to vastly improve…

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Netflix: What Is Your Comeback Plan?

Netflix

Over the last 6 months, we have seen a 70% drop in Netflix’s stock price, taking its biggest hits in the last few weeks. It was clear this would happen and I will explain why, but first, this begs the question: Why was Netflix so unprepared? Netflix is respected as one of the most innovative…

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Zoom, Teams: Why Not Innovate Mindfully and With More Impact?

Microsoft Teams - Zoom

In March of 2020, the world changed. Within days, one of the largest digital evolutions happened, globally! Tens of millions of people around the world, at the same time, reverted to virtual communications, instead of in person. Digital became the norm; Zoom and Microsoft Teams exploded. Given the trajectory ahead, it was clear that the…

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How is the Evolving Virtual Work Environment Impacting You?

Zoom Connected

Have you heard folks say, “Boy things are great! We are super-connected by Zoom”? If this is true, then why is the Great Resignation happening? The truth is: being on Zoom is not the same as being truly engaged. Today like never before, later stage Millennials and Gen Xers are walking out in the millions.…

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Companies Struggle with Building Vibrant Cultures of Innovation!

culture of innovation

Disruption and innovation are a MUST, not an option, especially today. I have been working with companies across all sectors for the last 15 years and my book ProVoke talks about the importance of disruption in order to enable innovation. My motto for the last two decades has been: Disrupt | Innovate | Lead Fact:…

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Data INTELLIGENCE vs. Data STORAGE (Part I):

Data Intelligence

For decades, we have been fascinated and engaged with collecting and storing data and performing analytics (extracting information from data) POST STORAGE. Today we need to think super-real-time-data intelligence! The amount of data was nowhere close to what we have today, real-time analytics was not the primary concern, and analytics were performed by a small…

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The Inversion Factor: How IoT Changes Everything

The Inversion Factor: How IoT Changes Everything

Inversion is the phenomenon that enables businesses to grow and thrive dramatically by allowing customer-needs to drive what products and services a company should have, vs, outdated product specs and offerings, often missing customer desires and needs. One of the key enablers of Inversion is IoT.  IoT creates the network of connecting things, enabling companies…

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Alexa, Siri, Cortana, Bixby: Headed for Collision or Success?

Amazon, Microsoft, Samsung & Apple: Pick up the pace of innovation please! Alexa, Siri, Cortana, Bixby: Headed for collision or success? With every tech company paralleling their efforts to introduce yet another virtual assistant- I had to pause today and wonder what is the interoperability plan? Today Samsung introduced its version of Siri: Bixby. So…

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Podcast Interview with Gunter Media Group: Disruption and Innovation

Truly enjoyed my time with Darrell Gunter of Gunter Media Group, WSOU: Leadership with Darrell W. Gunter WSOU 89.5 FM, Seton Hall University. Great discussion about disruption and innovation and how to succeed! Next interview covers to topic of IoT and will be broadcast at 8 a.m. Eastern on April 1st! And we are planning…

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The Me! Economy™: Digital Transformation: From B-to-C to B-to-ME!™

With the advent of Internet commerce and Internet marketing over the last few decades, goods and services became available via B-to-C (business-to-consumer) and at times Bto-B-to-C. Historically, the goal has been to reach the right consumers and offer the desired products to grow revenues. However, we are on the cusp of a new era of…

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