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Personalization: Where Are You?

My passion for data has always been to harness information into useful insights in order to improve services and delight customers, not to collect, archive, then never change business models. My personal data is stored by almost all my vendors, yet no vendor has yet stepped up to use this data (anonymously) to vastly improve…

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Netflix: What Is Your Comeback Plan?

Over the last 6 months, we have seen a 70% drop in Netflix’s stock price, taking its biggest hits in the last few weeks. It was clear this would happen and I will explain why, but first, this begs the question: Why was Netflix so unprepared? Netflix is respected as one of the most innovative…

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Zoom, Teams: Why Not Innovate Mindfully and With More Impact?

In March of 2020, the world changed. Within days, one of the largest digital evolutions happened, globally! Tens of millions of people around the world, at the same time, reverted to virtual communications, instead of in person. Digital became the norm; Zoom and Microsoft Teams exploded. Given the trajectory ahead, it was clear that the…

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Are You Ready?

IMAGINE: The ability to intelligently synchronize your favorite music while you are playing a video game. IMAGINE: Dynamic adaptation of your favorite music to your game, happening without any effort or any interruptions to your game. IMAGINE: No longer needing to listen to the same tracks or muting the game music and playing random music! IMAGINE: How much…

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How is the Evolving Virtual Work Environment Impacting You?

Have you heard folks say, “Boy things are great! We are super-connected by Zoom”? If this is true, then why is the Great Resignation happening? The truth is: being on Zoom is not the same as being truly engaged. Today like never before, later stage Millennials and Gen Xers are walking out in the millions.…

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Companies Struggle with Building Vibrant Cultures of Innovation!

Disruption and innovation are a MUST, not an option, especially today. I have been working with companies across all sectors for the last 15 years and my book ProVoke talks about the importance of disruption in order to enable innovation. My motto for the last two decades has been: Disrupt | Innovate | Lead Fact:…

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